General Questions
What does NMS Management Services do?
NMS Management Services is a third-party administrator (TPA) of Employee Drug Screening Services for companies nationwide. NMS assists prospective employers in obtaining a clear history of every job applicant. Included in our menu of services: Implementation and management of substance abuse and drug testing programs for all industries (FAA, FRA, DOT and more).
Full-service Background Screenings include, but are not limited to:
- Criminal background
- Credit history
- Motor vehicle reports
- Social Security searches
- Workers compensation history
- Employment verification
- Education verification
- Fingerprinting
We also offer Employee Assistance Programs (EAPs), supervisor and employee training seminars, wellness programs, onsite breath alcohol testing, reasonable suspicion and safety policies.
Why should we drug test?
You should test for drug use to:
- Reduce Workers Compensation premiums
- Reduce medical claims
- Reduce liability exposure
- Reduce employee theft
- Increase productivity
- Lower absenteeism
Additionally, DOT regulatory requirements are mandated and state requirements have to be met to obtain state funded contracts.
I think drug testing is a good idea, but I'm concerned that I can't get enough people to hire that are drug free. What is your take on this?
You may have fewer applicants after implementing the program. As word gets around that your company is serious about its hiring practices, you will get a higher quality of employee prospects. All classified advertisements should include notice of a drug-free workplace.
Do I need to test all my employees after I implement a Drug-Free Workplace Program?
Some states require that you give a notice or grace period before testing any existing employee. However, you must begin testing all applicants upon the implementation of your Drug-Free Workplace Program. If you think you may want to test all of your employees (after the notice or grace period), your Account Manager can provide several options.
What about people who are on prescription medications? Do I need to get that information from them?
Absolutely not! As an employer, by law, you shouldn't know if an employee or job applicant is taking a prescription medication. Also, one of the main duties of our Medical Review Officers is to determine what is legal drug usage (including over-the-counter medications) and what constitutes illegal drug usage.
How quickly will test results come back?
You should receive a negative test result within 24 hours. However, for NMS to provide a legally defensible drug screen for a test that shows positive on the initial screening, a confirmation test will be ordered that can take an additional day or two.
What do I do in case of an accident?
It is important that you have a plan in place if one of your employees has an accident. NMS will work with you to create a post-accident plan that best meets your company's needs.
Can you locate Collection Sites nationwide?
Yes. We have nationwide collection sites in our database. Please call or email our client services department for a search in your area.
Do you offer onsite collections?
Yes, NMS has an extensive network of certified onsite collectors available nationwide. Please call 800-269-0502 or email our client services department for information.
How long do you keep records on file?
NMS meets or exceeds all required standards. We keep Negatives and Positives on file for a minimum of five (5) years.
Will you select names for random testing?
Yes. NMS offers a computer-generated program that will randomly select employees by Social Security number. We simply ask that you fax or mail us regular monthly updates with all employee additions and deletions after the initial setup.